Our Philosophy

We have built a reputation different from the common standards set by our peers, one where we view a debtor/caller not as our adversary, but as a partner. Our representatives take a collaborative approach to every account, regarding their matter as a challenge we can solve together. Our representatives are trained and continually coached to use compassionate conversation and to tailor their approach to each individual’s unique needs and circumstances. Every aspect of our operations focuses on creating the best possible experience for the debtor while also achieving above-average recovery rates.

Harris & Harris' philosophy is to treat our clients as partners and to foster a collaborative, responsive relationship with them. We are committed to doing whatever is necessary to meet and exceed their expectations.

-Dave Peters, CEO

Our Values

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  RESPECT

  Respect helps us to foster an inclusive environment where everyone feels heard, appreciated and supported.

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  EXCELLENCE

  Excellence encourages us to strive for the highest standards in performance, quality, and innovation.

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  ACCOUNTABILITY

  Accountability means that we take ownership of our actions and outcomes.

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  DIVERSITY

  Diversity leverages our unique strengths and the strengths of our team to work together and promote a culture where every voice matters.

THE HARRIS & HARRIS GUARANTEE 

We guarantee the dignity and respect of each consumer above anything else because effective communication, collaboration, and a concierge-level approach will always result in positive outcomes.