Telecommunications & Broadband
Harris & Harris is a national leader in account receivables and revenue recovery solutions for the telecom and broadband industries. Since 1968, our solutions have been customized to meet the needs of our clients, their consumers, and the communities we do business in.
Our Services
- Debt Collections & Equipment Retrieval
- Contact Center & Customer Service
- Customer Retention Solutions
- Meaningful Reporting & Analytics
We are focused on building stronger relationships with your subscribers so they remain loyal for longer. Harris & Harris delivers superior financial performance by reducing disconnects, customer churn, and non-pay debt.
Subscriber Retention
It is a lot more affordable to retain customers than to market and acquire new ones. We are focused on building stronger relationships with your subscribers so they remain loyal for longer.
Harris & Harris delivers superior financial performance by reducing disconnects, customer churn, and non-pay debt.
Treatment options include:
- Inbound billing assistance & payment arrangements
- Active delinquent customer outreach
- SMS payment reminders
- SMS payment processing
Solutions & Capabilities
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Debt Collections
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Customer Care / Call Center
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Reporting & Analytics
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Security & Compliance
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THE HARRIS & HARRIS GUARANTEE
We guarantee the dignity and respect of each consumer above anything else because effective communication, collaboration, and a concierge-level approach will always result in positive outcomes.